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FAQ

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  • Can I resize crosshair?
  • How can I delete files I uploaded from the InstaVR project permanently?
  • Is there any limitation of number of app creation?
  • Can I disable/hide crosshair in apps?
  • Is there a way to only enable one of these either gaze or touch function to trigger links and hotspots in the app?
  • What are 2,4,8,12 MBPS and Original options in Authoring section on InstaVR dashboard?
  • Is it possible to view InstaVR generated Android & iOS apps to view in Portrait mode in Single view?
  • How can I make the hotspot images disappear automatically after I look or scroll away from them?
  • In InstaVR Previewer App, It asks me to download VR content, will it ask everytime I open app in previewer after scanning QR Code?
  • If I use the embed code to place the web tour on my website (wordpress), is there a way to include a button that would allow the tour to become full screen?
  • How to generate embed code for a web tour?
  • Where do I find the Global Settings on InstaVR dashboard?
  • Is it possible to lower the resolution of my video from InstaVR Dashboard?
  • Is it possible to navigate back to a scene choosing menu once particular video is watched?
  • Can you extend my trial period for few more days beyond 30 days?
  • What's the use of "FOV" in Global Settings?
  • Is it possible to pay for one project only?
  • I have installed your InstaVR Live Preview app on my phone but it get to the start up screen and stays there, I cant get to the scan the QR Code part?
  • How do I remove any VR content from authoring screen?
  • Do you have any recommendations for size of apps for iOS and Android?
  • How to preview cubemap image?
  • How to open a webpage/URL from an app for an additional information?
  • Is "Online+Streaming" with "Exteral Hosting" supported for "Web VR app"?
  • I'm trying to add a custom icon (.svg file), but the old icon remains on screen. How do I change the Icon?
  • How do I get the white circle around the marker to disappear?
  • I'm trying to package for the web, but its stuck on the processing wheel. How can I package this build?
  • I uploaded the app to the apple store but the logo (app icon) came out wrong, how can I change the logo?
  • I need a Oculus Signature file, but I do not know where I can download this file?
  • How can I delete and create fresh Certificates and Provisioning file?
  • How do I share iOS app with my other users without going through the app store and without them having an account with InstaVR?
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